Find answers to common questions about our services
Do you sell fish?
If you’re on our maintenance plan, we can supply a wide variety of fish and coral.
What is normal monthly maintenance?
Our maintenance services include gravel vacuuming and waste removal, water changing, inside/outside glass cleaning , filter inspection, cleaning and replacement, maintenance of water quality, aquarium feeder refills, cleaning and rotation of decorations, light timer setup and adjustments, removing algae, inspecting mechanics (heaters, lights, filter), and more.
Does your service include any supplies?
Our service includes food and the appropriate chemical balancing agents for your water.
How much does it cost?
Our prices can vary depending on the size, style, contents, and wildlife in your aquarium or pond. Our prices are a great value for the service we provide. Contact us for a quote.
Can you provide aquarium maintenance outside of our office hours?
Yes, we can service your aquarium outside of your office’s regular business hours. We also provide emergency service and repairs in case the unexpected happens.
What types of aquariums do you service?
We work with all types of aquariums, including but not limited to: freshwater and saltwater tanks, ponds, coral tanks, exotic and unique sea life, custom shapes and location installations, and sizes 100 gallon to 50,000 gallon.
Do you provide aquarium system installation and services to commercial as well as residential locations?
Yes, we install in any type of space you have including offices, waiting rooms, restaurants, homes, schools, and healthcare facilities.
Do you service ponds?
Yes. Whether you have a koi, duck, turtle pond, or pond full of wildlife, we can ensure it stays clean and healthy. We’re here to help if you have issues with your pond such as low aeration, poor filtration, debris and sludge build up, and drainage. We also offer opening and winterization for outdoor ponds.
Do I have to sign a contract?
No, we do not require contracts.
How soon can you provide service?
Whether you have an emergency and need immediate service or want to schedule in the near future, just give us a call. Call us now! 856-GOT-FISH (856-468-3474).
Will I need to provide any cleaning equipment to service the tank?
No. We have all the tools and equipment necessary.
I’m moving to a new location, can you assist with the aquarium?
Yes. From temporary aquatic life storage to packing, moving, and reinstallation – we can make sure your fish and aquarium arrive safely at your new home or office.
How long does a cleaning take?
This varies based on the size, style, and state of your aquarium. With regular cleaning and service, a maintenance visit requires approximately 1 hour and can be scheduled at your convenience. Initial cleanings and deep cleaning require a more intricate process and take longer to complete.
If my tank has an emergency, are you available outside your normal business hours?
Yes! Call us now 856-468-3474. Emergencies are unexpected, and we’re here to help.